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Murville Consultancy Ltd
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Bromsgrove, Worcestershire
Investment Administrator
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Job Type: Full-time |
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Overview
My client is a high profile Wealth Management organisation who are continuing to grow. Due to their growth plans for the future they have an exciting opportunity for an Investment Administrator to join their Head Office team. Summary: The role is a core function within the Investments Operations Team processing tasks such as withdrawals and general client maintenance, as well as cash position monitoring for client accounts. Duties and Responsibilities: ·To ensure all withdrawals and ISAs are correctly processed and completed within the agreed SLA ·To process deceased accounts and death claims and complete within in a timely manner with accuracy ·To train existing and new members of the team ·To respond to telephone and high risk inbox queries, escalating where necessary ·To develop new methods of carrying out existing tasks in order to increase efficiency ·To update any new changes to model portfolio’s on provider platforms ·Cash reporting for low and high cash for a number of providers ·To be a point of contact for consultants, members of the business and the team ·Ensure that all data is accurate and up to date where appropriate ·Ensure all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability ·Monitor and maintain accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards ·Maintain a clear understanding of the concept of Treating Customers Fairly (TCF) and how the company seeks to comply with this FCA requirement ·Abide by Group procedures and standards in relation to anti money laundering, data security and confidentiality and to complete training and assessment as required ·Support senior staff in the event of absence and tax year end Requirements Key Results Areas: ·Achievement of productivity targets ·Personal objectives achieved ·Service levels met Experience, Knowledge and Qualifications: ·Good knowledge of the Financial Services Market and Investment Products ·Relevant Operational procedures knowledge ·Good working knowledge of Microsoft Word, Excel and Outlook ·Working knowledge of Pershing’s Nexus, X Plan and Nexus Complete Software Systems preferred as well as other providers used ·Knowledge of TCF Principles and GDPR and how they apply to the individual role Competencies: ·Motivating others ·Accuracy and attention to detail ·Prioritising ·Initiative ·Teamwork and collaboration ·Personal planning, organisation and time management ·Communication-written and verbal The role offers opportunities for development and progression within a professional and supportive working environment.