Telecom analyst / Technology Expense Manager / Billing Analyst

Nelson Frank ,
London, Greater London
Job Type: Full-time
Salary: £50,000 per annum

Overview

Telecom Analyst / Technology Expense Manager / Billing Analyst Location: London (Canary Wharf) Salary: £50,000 -60,000k Role: Full-Time Responsibilities: Perform detailed contract and invoice analysis for fixed/network and mobile providers Provide expense management support for clients. Responsible for monthly invoice analysis, validation and submission for approval on telecom invoices. Perform invoice analysis to identify errors, discrepancies, and opportunities for savings. Reconcile telecom inventory to invoicing. Ensure continuous delivery of invoice processing, fulfilment and provider optimizations Play an integral role in resolving customer service issues Proactively manage catalog updates and schedules with clients Ensure client satisfaction and coordinate successful delivery with internal teams, and external providers and partners exceeding our service levels Conduct ongoing training/how-to sessions with clients and internal staff Prepare and perform monthly and quarterly business reviews with clients Find ways to further optimize service delivery processes Experience with the ServiceNow platform would be a strong bonus Requirements: Detail-oriented self-starter with strong client focus Abilities to create, maintain and enhance client relationships Excellent understanding of finance/accounting processes like accruals and cost allocations Experience with provider contract negotiation and technology expense management Proficient with enterprise software, MS office suite (especially Excel) and relational databases If this looks of interest please reach out to me on or on