Technical Support Engineer (German speaking)

IQ TECH SOUTH ,
London, Greater London
More Details
Salary: £30k - 45k per year

Overview

Technical Support Analyst - German speaking London based £30-34,000 Are you a fluent German and English speaker looking to play a key part in solving the challenges of business customers and integration partners using our clients' satellite navigation products? Our client is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Their solutions are used in over 150 countries around the world. Employees located in more than 40 countries, coupled with a highly capable network of dealers and distribution partners, serve and support our customers. Their products are delivered using hosted services; or mobile devices running Linux, iOS or Android. Technical Support Engineers in the European Support Team troubleshoot complex technical issues. You will be integral in identifying product bugs and work directly with Developers, Project Managers, and Testers to provide best in class navigation based tools to commercial clients across Europe. This role supports software engineers in partnering or customer organisations to successfully integrate our software into a broader solution. Primary responsibilities: Technical liaison helping to solve challenges that customers and partners encounter Identifying and reporting product and usability bugs and work directly with Developers, Project Managers, and Testers to resolve these. Working with partners to qualify enhancement specifications. Scoping these for our Product Teams to develop these for release. Solve challenges that customers and partners encounter with integrating MAPS products into their solutions. Able to communicate with other technical engineers and business professionals. Act as a subject matter expert for the range of MAPS products. Required skills: Fluency in business English and German is essential BSc in Computer Sciences or equivalent Proven experience with Java, JavaScript, C# and C++ coding languages Solid understanding of hosted services and API’s, XML, REST and SOAP Able to work in a fast paced environment supporting customers Desired skills: Further experience of developing web based applications would be desired but not compulsory. Any experience in testing applications would also be beneficial. Benefits to include : 24-25 days holiday, strong pension plan, private health etc. If you are considering joining an innovative industry leader and position yourself for future success, we'd love to hear from you Shortlisting now, apply ASAP to avoid disappointment InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process. This job was originally posted as www.totaljobs.com/job/89954995

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