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Venn Group
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Redditch, Worcestershire
Rents Officer
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Contract Type: Contract |
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Salary: £23,000 per annum |
Overview
VACANCY – Rents Officer Location: Redditch Length: FTC – 6 months Hours: 37 hours per week, Monday – Friday Pay: £23,000 - £27,000 per annum (dependent on experience) Venn Group is currently recruiting for an experienced Rents Officer to be based in Redditch. This opportunity is looking for a candidate who has a strong background within rental arrears, alongside the knowledge to provide advice and guidance on housing and tenancy-related issues. Responsibilities of the role: To provide a front line service, talking to and meeting with customers face to face at locations to suit their individual needs and the needs of the service To provide advice to tenants on rent and welfare and rent payment options To be responsible for taking the necessary action against those rent arrears cases in arrears in line with Housing procedures for rent arrears recovery To prepare and serve notice of possession proceedings (NOPP) for those tenants who have continued to fall into arrears To prepare court paperwork for Legal to commence possession proceedings To prepare reports for the Housing Services Manager to seek approval for cases to be referred for Eviction proceedings To prepare eviction paperwork for Legal to commence eviction proceedings To attend evictions with the Court Bailiff to execute warrants of eviction for rent arrears To work with outside agencies to assist tenants with welfare/financial problems and make referrals to council services that have been procured that offer tailored specialist debt management services in line with procedures To work with Housing Benefit and Financial Inclusion Officers in giving advice and assistance relating to welfare benefits To work alongside Tenancy Officers and ASB Co-ordinators ensuring Officers are aware of tenants that are in rent arrears Essential experience/requirements: Previous experience in a related role A full UK drivers’ license and access to a vehicle Enhanced DBS To discuss this excellent opportunity further, please contact Lauren Bate-Jones on , or alternatively email with an up-to-date copy of your CV as soon as possible. Please note that only suitable candidates will be contacted. If you have not received a response within 48 hours please assume that your application has been unsuccessful on this occasion. Venn Group is an equal opportunities employment agency and welcomes applications from all candidates.