Client Coordinator

Alexander Mae Ltd ,
Bristol, Bristol
More Details
Job Type: Full-time
Salary: £18,870 per annum

Overview

We are delighted to be assisting our client with a Client Co-ordinator. This role is 60% administration and co-ordination and 40% on the telephone with customers. This is based in central Bristol. Within this role you will be working on behalf of their clients to rehabilitate borrowers accounts by contacting them at key stages throughout the litigation process, this is done both through customer contact and administration. The overall objective will be to improve rehabilitation rates on mortgage accounts and ultimately reduce the number of repossessions. This role will take on more of an account management responsibility, working very closely with the borrowers to understand their financial responsibilities with a view to finding payment solutions throughout the process. Working on a specific account to identify borrowers who require assistance with the rehabilitation of their account. Negotiate settlements with debtors and monitor payment arrangements. For this role our client is looking for someone with Great communication skills with the ability to empathise and relate to the sometimes emotive conversations that take place with borrowers. Our client is looking for someone who has helpful communication skills and great attention to detail. This is a permanent opportunity. £18,870

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