Payroll Administrator

The Company We are proudly representing our public sector client based in Morpeth for their search for a Payroll Administrator. They now have an immediate requirement to recruit for a temporary assignment to start as soon as possible until May 2020. The Role Undertake complex payroll checking, coding and calculations and information processing activities in order to ensure accuracy in the payment of employee salaries and the maintenance of financial and operational systems. Respond to all employee and HMRC requests relating to salary queries. Production of correspondence relating to employees probationary and induction periods, maternity leave provisions, mortgage enquiries and other staffing and salary related matters. Monitor and review casual and temporary / fixed term appointments to ensure that minimum statutory and policy requirements are being met. Responsible for the day-to-day administration of pension schemes ensuring that new and existing customers' policies are accurately maintained and serviced. Operate and maintain schedules, records and systems for work areas for which responsible to ensure processes are carried out effectively and efficiently. Respond to non-routine and complex enquiries, both oral and/or in writing from a wide range of contacts, using judgement in forming responses so that advice on the area of work dealt with by Payroll is consistently given in accordance with agreed policies and statutory legislation and within defined procedures. Prepare statistical and financial information from systems and collate and present information for use of senior staff for operational management and policy development purposes. Monitor the operation of processes and advise on improvements in the job holder’s specific work area, so as to contribute to the achievement of the Payroll objectives. Ensure that all communication channels (upwards/downwards/lateral) are fully utilised in order to ensure that uncertainty is removed, and services are delivered effectively. Instruct and train new staff in order to ensure that they are competent to undertake the required tasks commensurate with the principle responsibilities of their jobs and that the day to day work of the Payroll Team is progressed according to agreed timescales, and that problems are identified and addressed and escalated when necessary. The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and extent of the post and the grade has been established on this basis. The Person NVQ Level 2 standard or equivalent GCSE Grade C or above in English and Mathematics Outstanding communication skills Excellent customer care The ability to work under pressure A positive caring outlook and enabling attitude Good IT and typing skills Have excellent written and communication skills Enjoy a challenge and be flexible in your approach to work The Benefits Great public sector client Long term temporary role Easy location to travel to Varied and interesting job role Great resources Great team culture Any support required is provided