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P & S Personnel
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Great Yarmouth, Norfolk
Operations Manager
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Job Type: Full-time |
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Overview
PS Personnel are pleased to be working on behalf of our clients, who are currently seeking a Service Operations Manager to join their team based in Great Yarmouth on a full time, permanent basis. Responsibilities: Overall management of the operations including the day to day management of the staff Responsible for ensuring that customers’ expectations are met Ensuring the company’s set budgets and targets are achieved Ensure the set sales/overheads and net profit targets for all parts and service business is achieved The day to day management of the division Manage priorities and allocate work to staff as required Determine customer needs and manage the response as required Communicate with external 3rd party suppliers as necessary Coordinate customer audits with management and staff Produce detailed reports/forecasts for the division Travel to customer location/site for meetings as and when required Key Account Manager / Point of contact for tenders Identify any areas for process improvement Conduct all business in a manner which is befitting to Company reputation in the marketplace Any other activity requested by management within reason is completed Person Specification: Experience of working in a similar operations role and or management of a division Excellent staff management skills Excellent communication skills Excellent teamworking skills Attention to detail Computer literate (Outlook, PowerPoint, Excel, Word) Technical & Mechanical engineering background Oil & Gas and Marine market experience Valid driving license Must be legally allowed to work in the UK Good job and technical knowledge with proven competence Working to deadlines, overtime when required Experience within Risk Assessment’s (Desirable) Frist Aid at Work (Desirable) If this is a role you are interested in, please apply online ensuring your CV is up to date.