Repairs Scheduler - Works Planner

Repairs Planner/Scheduler £9.40 per hour Temporary to permanent role Hours - Monday - Friday 08:00 - 16:00 My social housing client are looking for an experienced repairs planner/scheduler on a temporary to permanent basis. Main duties to include Ensuring the smooth running of trade diaries Varying orders with schedule of rates Optimising trade productivity Actioning follow on works and new orders Liaising with trades Responding to telephone and electronic contact whilst taking a proactive approach to customer care. Providing excellent customer care to tenants via telephone and e-mail Dealing with tenants queries and complaints General housing administration eg: photocopying, letter writing Work towards achieving KPI's such as right first time and appointment made and kept Personal Qualities You will ideally have worked within a similar sector and have an understanding of trade and operatives duties ie. plumbers, carpenters, plasterers and electricians. Ability to work under pressure Good communication skills and time management Attention to detail Motivated Team Player Microsoft office experience We are an equal opportunities employer. If you have not received a response within 1 week, then unfortunately we will not be able to help on this occasion. If we have any other roles that are suitable, we will contact you. Thank you Cordant Group is an equal opportunities employer This job was originally posted as www.totaljobs.com/job/89764397