Installations Administrator

HPCareers ,
Grange Moor, West Yorkshire
More Details
Job Type: Full-time
Salary: £18,000 per annum

Overview

Installations Administrator Our market-leading client is seeking an experienced Installations Administrator to join their busy operations department. Role Objective To support the field based engineers with their daily workloads ensuring they are able to attend clients premises prepared and well informed, thus ensuring the client is running smoothly according to our Service Level Agreements. The goal of this role is to organise Engineers to attend clients premises to conduct new installations. Key Duties: Managing field based engineers workloads Responsible for a region within the UK Allocating engineers with their daily/weekly jobs Coordinating new equipment installations, but also supporting general maintenance/health checks Building excellent relationships with your Engineers and business customers Working closely with other internal teams Planning diairies and routes for Engineers Problem resolution, sourcing fast and effective conclusions Maintaining accurate and detailed records Liaising with customers, colleagues, contractors and Engineers via telephone and email All business customers have Service Level Agreements in place, these must be met to achieve the highest quality customer standards and commitments You must be IT literate: MS Office, word, excel, emails and bespoke databases Essential Experience: Managing Field Engineers workloads

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