Product Features
Blog
Contact Us
Sign In
Morrison Telecom Services
,
Bootle, Merseyside
Production Coordinator
Overview
Morrison Telecom Services are currently looking to recruit a Production Co-ordinator to work on our ONSA contract in the North West of England based in our depot at Bootle. As an ONSA Production Co-ordinator you will be part of our Bootle team who are responsible for all Openreach ONSA works across The North West. The role will involve executing a programme of works to meet OR deadlines, coordinating with highways and suppliers to complete works in the programme within part of the operational delivery team, providing updates via internal systems and reporting back to OR with progress and completions and ensuring a smooth running of works, and accurate updates on timescales of completion. As the Production Co-ordinator your duties & responsibilities will be: Ensure works are planned in accordance with contractual KPI’s Jeopardy manage works to ensure effective delivery of planned works within completion date provided to client Manage any escalations/customer complaints with accurate and timely information through the centrally located customer team at our National Operations Centre based in Dartford Ensure quality information is recorded against all orders Support other team members during volume fluctuations Interpret job pack information from the client to ensure traffic management requirements and any other complex matters are taken into account up front to allow surety of delivery and safety Well organised with excellent interpersonal skills, confident with dealing with different people across the business Experience working in a high volume transactional environment is beneficial, with the ability to solve problems quickly Client Relationship Management; Build solid relationships with Highways, suppliers and OR and manage specific expectations at administration level. To maintain good working relationships with all parties throughout addressing any issues when they arise. Skills & Knowledge Requirements Customer Focus Performance and results Communication and presentation skills. Self-starter Ability to work under pressure Team work Excellent computer skills with MS Excel Additional Information Occasional travel required – costs will be reimbursed via expenses system Key Interfaces Subcontractors Staff and management Highways Authorities OR and its customers Morrison staff and field resources What’s in it for you? Competitive salary with discretionary bonus scheme 25 days annual leave plus 8 days bank holiday Pension scheme