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SixteenFifty
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London, Greater London
Technical Delivery Specialist - Office 365
Overview
Role: Technical Delivery Specialist - Office 365 Location: London Salary: Competitive Salary & Attractive Benefits Package The Company A major enterprise is looking to appoint a talented Technical Delivery Specialist - Office 365 within their EUC, End User Computing team . The organisation is embarking on an extensive Modern Workplace transformation programme , which will need to be underpinned by a best-in-class service management framework. This Technical Delivery Specialist - Office 365 role offers the opportunity to be at the forefront of shaping and driving service improvement, within an enterprise-scale environment. The organisation has a progressive and people-centred culture, offering flexible working and multiple career development avenues within their technology centre of excellence. A market leading benefits package is on offer to the right candidate which includes an attractive bonus, pension and large company benefits. The Role The Technical Delivery Specialist - Office 365 will focus on providing a customer-centric service experience, and will be charged with end-to-end support, delivery and development across the spectrum of EUC services, internationally. You will have overall accountability for administration, configuration & management of the Microsoft Technology Stack, encompassing O365, SharePoint and Messaging & Collaboration Tools, allied to Azure Cloud infrastructure . Acting as the 3 rd line technical escalation point for all complex EUC related enquiries , you will manage relationships with a wide range of vendors to resolve issues as required. By contributing to the development of a robust EUC strategy and roadmap, the Technical Delivery Specialist - Office 365 will enable the delivery of new EUC services, which support the organisation’s ambitious business & digital transformation goals. To be successful in this role, you will have:- Deep EUC knowledge , allied to previous experience operating in a 3rd-line technical support role, in ideally an enterprise or mid-scale environment Proven administration, configuration & management capabilities across the Microsoft Technology Stack, encompassing O365, SharePoint and Messaging & Collaboration Tools, allied to ideally Azure Cloud infrastructure Demonstrable customer-first mindset, with an agile, service-driven approach, whereby you and welcome shared feedback and learning to continuously improve service experience. Strong awareness of major vendors’ product offerings and roadmaps , and industry-wide technology challenges Exceptional stakeholder engagement skills , which mean you will enjoy engaging with a wide range of stakeholders and users internationally If you have the skills, experience and drive to be successful in this challenging role, please apply online with your CV ASAP.