Repairs Planner / Scheduler - Social Housing

Repairs Planner / Scheduler – Social Housing (Temp) Location: Hertford Salary: £23K Hours: 8:00am – 17:00pm (1 hour lunch) Mon – Fri I am currently looking for a repair’s planner / scheduler to join a leading contractor based in Hertford. Benefits: Up to 28 days holiday (inclusive of Bank Holidays) 10% Bonus Scheme Pension Private Healthcare Perkbox Incentive Scheme Compliments Award - £500 Voucher Last Friday of the month – free breakfast or lunch Refer a friend - £500 voucher Ideas - £50 voucher Main Responsibilities/Duties Include: Raising repairs Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources Manage operative diaries Follow up with operatives and manage allocation of workload To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair. Ensure that all repair activity information is fully entered onto system in a timely and accurate manner To assist with arranging pre and post inspections for the Supervisors and record To provide administrative support for the service as required Ability to manage customer service complaints and resolve to a satisfactory resolution. To carry out any other reasonable duties as may be required by the business. To promote good working relationships with your colleagues and the company’s clients and suppliers Required Experience & Knowledge: Planning experience Repairs / maintenance knowledge Competent in MS Office Customer Service focus Ability to work on own initiative and as a team member Excellent verbal and written communication skills Organised and efficient administration skills Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.