Planning and Customer Support Engineer

Cordant Engineering ,
Bournemouth, Dorset
More Details
Salary: £30000.00 - £40000.00 per annum

Overview

/ Position : Operations Controller / Location: Bournemouth / Salary: Competitive - Dependent on Experience / Job Information: Working at the very core or our business in our 24/7 Operations Control Centre in bournemouth you will be responsible for the safe and efficient dispatch, flight monitoring and proactive management of our daily flight schedules across the globe.' The efficient processing and planning of Company aircraft operations in accordance with statutory requirements and Company policy as defined in the OM Utilising the manuals and publications within the Company's operations library: UK Air Pilot NOTAMS AIC (Aeronautical Information Circulars) ANO (Air Navigation Orders) and Regulations Company Operations Manuals Aeronautical Charts Assisting the Senior Operations Controller with aircrew scheduling in conjunction with relevant Business Manager and Fleet Captains Close liaison as required with the Engineering Department and maintenance organisations regarding aircraft serviceability Processing pilot duty and rest records in accordance with instructions as defined in the Operations Manual and Operations Procedure Manual. Assisting the Managerial team with activating Operational Procedures, for example, Emergency Response Plans, Flight Watch and Overdue Aircraft Programmes where applicable. These procedures form part of the Company's Safety and Quality Management Manual Preparation and monitoring the validity of operations with regards to: Crew flight briefs Operational Flight plans, including airfield performance and airfield categorisation Flight Time Limitations (FTL) schemes To take responsibility for the daily workload and standards of the section of the operations team reporting to the Controllers position Actioning FTL compliance by implementation of daily crew duty checks and entry of planned pilot movements onto Air ops aviation software system The Person: Proven flight planning and operational experience, ideally gained within a Business Aviation environment Sound knowledge and understanding on national and international aviation regulations and the effect on day to day operational requirements Ideally, experience in a similar role within a similar organisation, together with the ability to deal with complex operational issues inherent to a fast moving environment. Excellent communication skills with a range of audiences, including senior management, board members and VIP clients Experience of forming and maintaining working relationships across professional and operational boundaries Experience of working in teams, including influencing colleagues into delivering consistently high standards Experience of continued personal development, including ongoing training and mentoring to promote a cohesive team atmosphere and enjoyable working conditions Experience of Microsoft Office Suite and Jeppesen Desirable Attributes: Enthusiasm for continually seeking better performance from leading by example Patience and ability to deal with challenges, whilst at the same time extracting the highest standards from your team. Please Note: This is a permanent, full-time position, based at Bournemouth Airport - and the successful applicant will be required to work 12 hour shifts including days, nights, weekends and public holidays and as such, should live within a suitable distance to ensure they are sufficiently rested for their duties. All staff must hold a valid UK driving licence and own their own vehicle. / Location: Bournemouth / Benefits: Pension, Private Healthcare, Life Assurance, Travel Insurance Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion. Cordant Group is an equal opportunities employer This job was originally posted as www.totaljobs.com/job/89748433

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