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Anchor Trust
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Bradford, West Yorkshire
Property Co-ordinator
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Job Type: Full-time |
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Overview
Job Title: Property Co-ordinator Location: Bradford Contract Type: Permanent Hours: Full time, 37.5 hours As part of your application, please attatch a supporting statement no longer than 2 pages. About Us Anchor Hanover Group is the largest provider of specialist housing and care for people in later life in England, employing more than 9,000 people throughout England. We provide more than 60,000 homes for older people and are a trusted care provider with more than 100 care homes. We know that quality services start with quality people. We work hard to be recognised as a leading employer and are committed to retaining and attracting the best in our industry. At Anchor Hanover Group we believe in values. We are Accountable, Respectful, Courageous and Honest. We believe our people should be proud of the work they do making a difference to society and our customers. About the role Anchor Hanover Property delivers £25m 125,000 repairs per annum. The role of Project Co-ordinator is to provide an informed professional and responsive support service to both Investment and Repairs functions. The role manages a team of 6 colleagues. The purpose of the team is to provide support covering the following: Consolidation & reporting of Repairs performance. Delivery of Communications Plan Production & reporting of business metrics supporting operational delivery Manage the Aids & Adaptations process and Alterations and Improvement teams. Manage the register of contractors on Open Housing platform Provision of general administrative functions You ill directly responsible for: Developing and reporting Project monthly delivery and forecasting reports. Supporting Regional Managers in monthly highlight reports. Undertaking ad-hoc project reporting at a national and regional level. Developing and maintaining library of Repairs business policies and procedures. Managing and deliver agreed communications plan in conjunction with corporate communications team Managing a team of colleagues delivering administrative, technical and transactional support within property services. Ensuring that work is managed in accordance with appropriate and agreed timescales to support the successful delivery of operational objectives Delivering excellent customer service and maintain standards which reflect Anchor’s vision and values About you You will have a knowledge of working in a support function or people management position alongside knowledge of work management strategies and procedures. You will have advance Excel and MS Project skills, be a clear and effective communicator and exceptional organisational and time management skills ensuring the ability to work to deadlines. You will be able to build effective working relationships with team members, other colleagues and internal/external customers and you will be able to manage difficult and challenging situations and conversations. You will have the ability to meet challenging demands and timescales, positively manage and support the implementation of change. A managerial or supervisory qualification(s) or equivalent or a Prince 2 Foundation is desirable.