Store Manager - Cardiff

Dr Martens ,
Cardiff, South Glamorgan
More Details

Overview

We are looking for an engaging, inspirational and driven Store Manager to lead our diverse team in our Cardiff store. You'll report to Chris, the Regional Manager for the South, and be a key store in the Dr. Martens world. This role will provide leadership and direction, guiding your team to provide an outstanding service offer that supports the delivery and growth of business objectives. Main duties will include: • Day-to-day retail operations (including staffing, training, sales, visual merchandise, key-holding, administration, banking and floor planners) to meet company expectations • Overall responsibility for Health & Safety and security issues within the store including implementing search procedures • Achieving set KPI’s in line with the stores budgets • Monitoring P&L and managing all controllable costs for the store (including payroll) • Driving sales performance targets (e.g. ATV & UPT) • Implementing and driving high standards of customer services within the store • Ensuring appropriate stock management procedures are followed including stock take, deliveries, loss prevention etc. • Working with the Head of Retail and Marketing to support the execution of marketing strategy in stores (e.g. events, promotions, windows, layouts) and position product stories • Managing and developing Retail Store Team to ensure accountability for delivering against performance targets (sales revenue, inventory, mystery shop etc.), efficient operations and enhancing customer experience Essential requirements are: • Similar experience in a Store Manager role, particularly within a fashion/lifestyle brand • Previous experience of P&L control • People Management Experience. Proven track record of inspiring, managing and developing employees and relationships at all levels • Excellent communication skills at all levels. Numeracy & literacy skills • Good I.T skills – confident to use Word, Excel, social media applications & EPOS till systems • Professional and also authentic and fierce

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