Customer Service - Delivery Company - London

Page Personnel Secretarial & Business Support ,
London, Greater London
Job Type: Full-time
Salary: £23,000 per annum

Overview

The Customer Service role is working for a delivery and distribution company based in London. The purpose of the role is to deal with customer enquiries over the phone and email, processing orders and more. Client Details The Customer Service role is working for a delivery and distribution company based in London. The company are an expanding, family-run business working with clients across London. Description Responsibilities for the Customer Service - Delivery Company - London role include: - Dealing with customer queries over the phone and over email - Handling any customer complaints, escalating things to senior management when needed - Processing orders on the company system - Processing invoices and dealing with any requests Profile The successful Customer Service - Delivery Company - London will be / will have: - Previous experience within Customer Service - Confident using MS packages, especially Excel - Excellent communication skills, both written and verbal - Self-motivated and proactive, able to get on with tasks independently - Team player Job Offer The successful candidate will have access to: - Salary of up to £26,000 (depending on experience) - Range of additional benefits