French Customer Service Advisor

An exciting opportunity has become available for a French Customer Service Advisor to join our client's friendly team based in Wallisdown, working with one of the world's largest and most innovative technology brands. Location: Wallisdown, Dorset Hourly Rate: £8.97 per hour Hours: Monday - Sunday, 8:00am - 9:00pm on a shift rotation (37.5 hours per week) Do you have experience in customer service, retail, hospitality, technology or IT? As a customer support representative, you'll provide assistance with apps like Play Store and perform technical troubleshooting Android hardware too. Full training is provided, they are looking for someone with great customer service skills to help provide incredible experiences across their 4 media channels - phone, email, chat and social media. Job role/responsibilities Provide customer support via Phone, Chat and Email, Social media for Android apps and hardware Be truly awesome with customers and help us deliver outstanding customer satisfaction Become a knowledge expert by using internal systems and training to stay up to date with the latest information Identify and report emerging trends and customer issues to senior staff Bring an awesome can-do attitude to the workplace Benefits: Open plan offices Fun and friendly environment Supportive, opportunity driven company-culture Break-out spaces and games room Social events and parties Regular office games and events Out-of-office groups, clubs and activities Incentives and spot prizes including red letter days and international trips Language sharing opportunities Career development - 95% of senior roles are recruited internally Don't Delay, Find Success with SOS Today Call, Click, Or Come in Today Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.