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Office Angels
,
London, Greater London
Customer service - online retail head office
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
The role of Customer Service Advisor is as follows: Responding to customer queries via email within agreed SLA's Answering calls from customers and taking ownership of queries Dealing with refunds and returns Strong IT and MS Office skills An understanding of Social Media Experience with ZenDesk is highly beneficial Excellent communication skills 100% proficiency in English language, strong spelling and grammar Another language would be ideal, French, German or Chinese Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy