Kimberly Clark Limited
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Gravesend, Kent
IT Support
Overview
IT Support Job Description Job Title: IT Support Location: Northfleet, Dartford Full Time, Fixed Term Contract until March 2021 This is a day based role with responsibility for the support and continuous improvement of the PIMS system and Mill SharePoint system at Northfleet Mill. The role also involves maintaining and improving Northfleet Mill’s IT infrastructure and systems. PIMS is a critical system that provides data which drives many of our key improvement initiatives at Northfleet and SharePoint is fast becoming our key vehicle for communicating and sharing information across the various teams and functions with Northfleet and the business. Responsibilities: Provide technical and operational expertise as necessary to achieve quick and timely solutions to PIMS related problems. Assist with resolving all process and data validation issues on an ongoing basis hence monitoring the system on a daily basis Support the ongoing training and development of key users in all aspects of the PIMS system and its associated software applications. Ensure that interfaces to all relevant PLC and associated networks are maintained to enable the ongoing reliability of the PIMS tool. Support standard and non-standard report development for PIMS to support department objectives. Lead the ongoing development of all PIMS programs within the Northfleet Mill site. Provide day to day support for all PIMS change requests. Maintain and manage reason trees, add new grades, maintain specifications and verify this data. Update all drawings and documentation associated with PIMS. This includes hardware and software changes. A managed technical library must be maintained to allow other engineer’s access to technical information as required and agreed by the PIMS co-ordinator. SharePoint Maintain and upgrade mill SharePoint site Operations Support First line support for preventative and predictive maintenance programs to support the IT based Assets/Software. Provide technical advice on operation and optimisation of IT equipment and processes. Data Integrity and Backup Projects Provide IT Support to any Project requiring IT Systems / Hardware. Rollout new systems as per End of Life Requirements Group Manager Use and Support Provide support to Users who are owners of Security Groups. The use of Group Manager to add authorised people to relevant security groups to allow access to corporate folders and Data management IT Training and Workshops Experience Required: Ideally you will have knowledge of systems including KRONOS and WorkDay as well as other internal support systems Experience of working within a manufacturing environment or similar preferred Demonstrated working knowledge and experience of Microsoft operating systems and software. Demonstrated working knowledge and experience of IT infrastructure and systems. A formal electrical engineering qualification or computing qualification to ONC level (or equivalent). Knowledge of XHTML, CSS2 and Visual Basic for Applications Proactive attitude Excellent problem solving and analytical skills Good attention to detail A high level of personal accountability and tenacity to solve problems Package: We offer a highly competitive salary which is negotiable depending on experience – just tell me what your expectations are and we can have an open chat about the salary. We also offer all of these … 8% bonus 25 days holiday, plus the opportunity to buy up to 5 additional days Generous pension contributions Private healthcare Share scheme options Critical illness cover Dental care 24/7 Virtual GP Discounts on gym memberships Travel insurance And many more Sound like the next step in your career or want to know more? Just click apply, and I’ll be in touch Global VISA and Relocation Specifications: This role is available for local candidates already authorised to work in the roles country only. Kimberly-Clark will not provide relocation for this role. Primary Location United Kingdom -Northfleet Additional Locations Worker Type Employee Worker Sub-Type Fixed Term (Fixed Term) Time Type Full time This job was originally posted as www.totaljobs.com/job/89661225