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Driver Hire
,
London, Greater London
Customer Services Agent
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Job Type: Full-time |
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Salary: £9.21 per hour |
Overview
As an Customer Support Agent you will be working in a fast paced environment and adhere to strict time lines. You will be responsible for the following: • Answering incoming calls from customers in relation to collection requests, along with delivery queries. • Sorting and allocating premium and distance deliveries. • Checking and investigating (when needed) failed deliveries/collections. • Prioritising and re-allocating failures for the next day delivery as required. • Inputting data into our tracking system. • Maintaining clear and effective communications/collaboration with the team/managers and other depots. • Following Client processes, procedures and controls. You will also provide support to your supervisor and team members as required within the location, whilst complying with all local and corporate legal requirements and ensuring the safe and secure movement of all freight. Being part of the team you’ll ensure that customer's urgent packages get to the right place, on time. You will be providing customers a high quality customer service and making every experience outstanding. Full training will be given along with a competitive salary and benefits package. We also offer excellent career opportunities for those who are keen to progress in a supportive "can do" and rapidly expanding environment.My client offers fantastic career opportunities and development. if you feel you have the right skills and are looking for an opportunity to work for a leading global organisation then please contact Giles Driverhire Enfield.