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Bailey Employment Services
,
Sheffield, South Yorkshire
Inbound Customer Service Advisor
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Salary: £9.83 per hour |
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Overview
We are currently recruiting for Inbound Telephony Mortgage Consultants to work for a large client based in Sheffield. Working in a fast-paced call centre environment, you will be the first point of contact for existing customers who have queries relating to their mortgage accounts. The position offers real possibilities for growth and progression and is an excellent starting point for someone who wants to build a career in the banking sector. The right candidate will possess excellent customer service skills, being able to offer accurate and efficient help on every call, along with strong communication skills and the ability to competently navigate in-house computer systems - full training will be provided, so no banking or finance experience is required. You will also be working closely with numbers, so good basic maths skills will also be required. This is a full-time position working 35 hours per week - Monday to Friday between the hours of 8am and 8pm, and every other Saturday 9am until 4pm - an alternative day off in the week will be provided - with an hourly pay rate of £9.83. - 8 weeks’ notice of confirmed shift pattern. - Performance related bonuses available. - 28 days pro-rata holiday entitlement.