Care Coordinator (Domiciliary Care)

Goldsmithpersonnel Ltd ,
London, Greater London
More Details
Salary: From £22,000 to £25,500 per annum

Overview

Care Coordinator Role (Hackney London) Job Description 1. Working alongside the Manager and team members 2. Be familiar with policies and procedures 3. Assist managers with CQC and Local Authorities inspections 4. Receiving all referrals from social services, CCGs,or private individuals 5. Assign the field supervisors to carry out assessments within 48 hours of accepting a package 6. Arranging shadowing for all carers 7. Create new folders for new service users ensuring CM2000 tags are in place. 8. Training new carers on how to log in and out 9. Monitoring CM2000 daily and reminding the carers to log in and out. 10. Liaise with Social services and other professionals involved in the care of the service user. 11. Reporting service user issues to social services duty desk such as sudden illness, deterioration, hospital admissions, missing persons, medication issues, accidents/incidents during the day and after hours always seek managers advise prior. 12. Assisting Carers when faced with emergency situations in SU home 13. Deal with service user formal and informal complaints, escalating to manager as needed 14. Informing manager of all complaints so they are entered on the complaints log. This information is required in the Quarterly Monitoring report by local authorities. 15. Attend review meetings with social services on request 16. Safeguarding : Must be able to raise safeguarding alerts using the standard forms. Be involved in safeguarding investigations and meetings. Alerting and copying registered manager/ office manager with pending safeguarding investigations. 17. Assist Accounts with time sheet queries 18. On call twice a month 19. Hands on where there are shortages (paramount). 20. Cover for the other coordinator in their absence . 21. Arrange Christmas Rotas well in advance and liaisewith driver for pick ups 22. Audit service user and care workers file 23. Audit logs This job was originally posted as www.totaljobs.com/job/89959206

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