IT Manager

Fusion Personnel ,
Dorking, Surrey
Job Type: Full-time
Salary: £60,000 per annum

Overview

IT Manager My client is looking for a hands-on IT Manager to provide a full and comprehensive IT support service to all staff, ensuring that relevant priorities are established relative to the needs of the internal customer base. The hours are Monday - Friday 8.30am - 5.30pm and will include some site visits. Responsibilities cover the following key areas: Managing and maintaining IT Systems Integrity, Security and Availability Providing 1st - 3rd level IT Infrastructure & User Support Management of Telecommunications IT Asset Management (Hardware & Software) Key Skills: Windows Server 2016 Managing Windows Active Directory & Group Policies Windows 10 Office 365 Sharepoint CATO Networks Firewall Bitdefender Gravity Zone Connectwise Control RMM Miradore MDM COINS Ubiquiti Unifi systems to include Switches, USG Pro, AP's and CCTV VOIP Systems (specifically, IPFX Director) Managing backup & restore processes Managing Remote Access Services Networking devices, protocols and fundamentals (TCP/IP) Set up and manage PCs, Printers, User Accounts and other IT devices Job Specification Duties include, but are not limited to, the following: Technical Provide IT technical support with regard to but not limited to; software, hardware, peripherals and cabling queries. Undertake the necessary installation of hardware and software including new users, upgrades and telephone management system. Assist with in-house repairs and maintenance as necessary. Take ownership of user problems in a proactive, efficient and effective manner. Support users in the use of computer equipment by providing necessary training and advice. Support users in the use of iPhone/iPad/Samsung/Huawei mobile devices. Respond to support requests determining the level of response required and escalating problems where appropriate. Procurement Advise and arrange the procurement of new IT hardware and software and other office systems/equipment (printers etc) as required. Financial Check and authorise invoices for IT and ancillary office equipment/systems for final sign-off by the Managing Director. Personal Skills Good at problem solving Good at organising, prioritising and multi-tasking Able to explain technical problems in a simple way Proficient team worker If the above sounds like you, do not hesitate to apply now