Customer Service, Sales and Office Support

UBT ,
Harlow, Essex
Job Type: Full-time
Salary: £28,000 per annum

Overview

We are recruiting on behalf of our client based in Harlow. They are an ever-growing SME who provide specialist solutions to help improve working environments and to protect natural environments. We are looking for an efficient and effective order processor and customer service operative who is willing to be flexible and turn their hand to anything as part of a small, lean team. Key responsibilities and duties of this role Be a proactive and positive member of the in-house customer service and sales team Processing inbound orders and quote requests via phone and email Providing customer support for order queries Provide excellence in customer service Screen incoming enquires (calls, e-mail etc.) and responding where required - be a 'gate-keeper’. Assist in other general office clerical duties The ideal candidate has the following skills, attributes and qualifications High levels of motivation, enthusiasm and initiative. Excellent communication skills, both written and verbal. Excellent organisational skills with attention to detail and accuracy. Good working knowledge of Microsoft Office. Good time management skills and the ability to organise, multitask, prioritise and work under pressure. Hours- Monday-Friday 07:30 - 16:30 Benefits Salary £28,000-£30,000 Free Parking on site 20 Days Holiday 8 Bank Holidays Auto Enrolment pension