eCommerce Consultant

eCommerce Consultant required to join our Business services team in our Watford HQ with travel to clients site when required. Would you like to be fully accountable for the successful driving growth in some of the largest and most innovative global Digital Commerce engagements? If client success is that heart of your everyday working, life read on Client consultancy is key to success Why work at Wunderman Thompson Commerce: Operating across the globe and with 100 customers we want to continue to deliver leading edge solutions that delight our customers. Our client success and ROI is always at the forefront of our mind. You will be an integral part of ensuring the success of our clients as well as pride yourself in keeping the customer at the centre of everything you do. The leadership, decisions and actions you take together with the strategic approach you implement will have a real impact across your team and stakeholders. Wunderman Thompson Commerce wants to continue to grow its people and have the focus on its people and not on the roles they do. We will empower you to make executive decisions to transform the successful delivery of our change initiatives Opportunity to use your creativity to identify deliverable solutions to complex problems Opportunity to grow and develop a team of expert resources How you'll make a difference: We believe that a successful business is driven by the people and a desire to do the right thing not by having a top-heavy management structure that is good at telling everyone what to do. Your role will be to reinforce this message, to give your colleagues space to do their job as well as supporting and helping them grow into the next you. Being a strong leader, you will set understandable and agreed standards and then take their team on the journey to meet those standards consistently. You will bring your experiences, good and bad, to us and ensure that learnings are implemented and shared, to make sure we only make the same mistake once but are able to repeatedly capitalise on the strengths. By having been through many situations where you have struggled and realised there is always a better way you will bring this to WTC and make a real difference to how and what we do. What you'll bring to the table: You will support our existing and future Clients with consultancy services - concentrating (albeit not exclusively) on digital change and organisational structure. Have in depth experience of Client-side eCommerce operations and change strategies Strategically lead the development of consultancy team proposition around the two key areas of structured digital change and organisational structure and design. Create frameworks and approaches to key consultancy offerings to give structure and confidence to our customer. Bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer term culture of our Business You will help grow your client’s business by helping them develop their customer proposition What we'll give you: Access to work on some of the major leading brands who look to us to lead, innovate and grow their online revenue. Empowerment, respect, space, opportunities, a voice and support to ensure you are successful and deliver everything you need to. Competitive discretionary bonus scheme, Flexible working and a laid-back adult environment, 100s of discounts on lots of high street stores as well as gym membership discounts, Pension, medical insurance/Life Assurance and much more Overall we are proud to strive to work together as a team to ensure that no problem is insurmountable, we relish in sharing in the success of our customers. Wunderman Thompson Commerce is a new global eCommerce consultancy that applies strategy, technical know-how and outstanding design to make a big impact through eCommerce. How? By creating outstanding websites and inspired shopper journeys. It’s why we work with some of the most exciting brands around such as GAME, Halfords, Sainsbury’s, Selfridges, Specialized and Ted Baker. Tell me more We’re an inclusive group of more than 1350 thinkers and doers from WPP’s leading commerce agencies: Salmon, POSSIBLE Commerce and Gorilla Group alongside two Amazon specialists - all under the world-renowned Wunderman brand. Our reputation is based on having the best in the business - people who are inspired yet straight-talking, and who really want to understand not just our clients but their customers. We are passionate about innovation in everything we do, and proud of what our people achieve, empowering and respecting every one of them. Together, we keep our clients and their customers inspired and ahead through digital, future-ready sites, solutions and services. When our clients win - we win. With new, state-of-the-art offices in Watford, and two other cool agency offices in Central London, we’ve got 20 locations mapped across Europe, North America and Asia. As our business grows internationally, we’re seeking new people who share our values and work ethic. We especially want to encourage more women to join, and take a key role in shaping some of the best eCommerce sites and experiences in the world.i