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Midas Recruitment
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Edgbaston, Birmingham, West Midlands
Digital Account Manager
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
Our client, a PR agency with over 50 years' experience. Recognised by ratings, rankings and industry awards. Working as part of the marcomms team within a wider agency offer (including PR, digital and social media), the successful candidate will be responsible for the maintenance and growth of allocated accounts by developing, delivering and measuring integrated and impactful strategies which achieve business and financial objectives and high levels of customer satisfaction. As the Marketing Account Manager you will be responsible for: Taking ownership of client revenue targets and forecasts on dedicated accounts and acting as client lead with responsibility for building exceptional relationships, and for devising and overseeing the end-to-end delivery of creative campaigns which fully reflect objectives and meet or exceed expectations Overseeing on-time campaign delivery, co-ordinating agency teams and liaising with and managing outsourcing partners - including freelancers, photographers and print - in order to fulfil all projects on time, and to high quality standards Continuously monitoring progress of campaign performance in order to provide accurate ROI analysis which demonstrates strategic value and operational success Compiling and delivering accurate client monthly status reports outlining all ongoing and future projects to aid the agency's planning process Precise interaction with Synergist on job raising, quoting, time implementation and weekly monitoring of job profitability Attend client meetings as required, either alone or with other members of the account team, to take briefs and present results, research or creative work Pro-actively seek out and identify opportunities to add value and increase share of wallet through cross-selling activities Assist the account team in creating forward-plans, budgets, and client development strategy Write creative briefs and liaise with the Workflow Coordinator to ensure the allocation of resources; brief creatives as necessary and review work to ensure it meets the requirements of the brief Supporting the achievement of new business targets (domestic and internationally), through developing ideas for new business generation, attending initial meetings and leading pitches and presentations to achieve a minimum conversion rate of 1:3 The successful candidate for the role of Marketing Account Manager will have: Experience of client relationship management, ideally gained in advertising, design or marketing Excellent time and project management skills, including knowledge of Excel and planning systems Previous Agency and B2B experience Excellent commercial skills and judgement Knowledge of, or interest in marketing communications, preferably supported with a relevant degree or qualification Demonstrable commitment to customer service and exceeding expectations Familiar with MS Office programs, especially Word, PowerPoint & Excel Plenty of initiative and the ability to work effectively without supervision Ability to travel to meetings - both UK and international (if required) In return the Marketing Account Manager will receive a basic salary of £30,000pa. Working hours are Monday - Friday 9.00am - 5.30pm. Please Note: We do n ot contact or write to unsuccessful candidates. If you have not heard anything from us within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Midas Recruitment to contact you and retain your details.