UX Designer

UX Designer Hove Up to £49,000 plus Bonus Benefits Company Info A reputable Insurance and financial Service organisation based in Hove are seeking a talented and delivery focused UX Designer to join their organisation and play a pivotal role in delivering multiple projects major incidents. You need to be passionate about UX Designer, ideally within a regulatory environment. Job Summary Responsible for the information architecture, navigation, user-flows, experience architecture and interaction designs that effectively and directly solve the customers/partners online needs Use of appropriate user experience tools including storyboarding, scenario development, high-level use case definition, user and task analysis to capture and develop user requirements and integrate elements into user interaction designs Work in collaboration with UI Designer to create, evaluate and modify wireframes and prototypes to support development process and facilitate iterative testing of prototypes Design and develop usability testing plans Work closely with the analytics team to analyse and interpret website metrics in order to develop deep and broad understanding of user base and user behaviour Be at the centre of expertise in terms of giving the customers and partners a world-class digital user experience Develop and share deep knowledge of customer insight to understand our customer and partners' needs, attitudes, goals, values and behaviours to be able to deliver personalised and customised digital experiences in line with Customer Experience and Treating Customers Fairly policy Required Skills Desirable to have Degree in a human-centred design and / or psychology discipline or equivalent Good knowledge of latest Design best practice and methods Demonstrable experience of concepting user-centred digital solutions Understanding of UX principles, personas, usability and other UX disciplines The role holder should have a good understanding of Lean UX and Agile delivery methods Client-facing experience in an agency environment would be beneficial Confident to challenge briefs and requests from within and outside the organisation Ability to influence and build trusted relationships with all levels within the organisation and external agencies and become a strong advocate for user centred design Good team player - ability to work collaboratively across disciplines Pays attention to new online trends, behaviours, technologies and how the organisation can use these to retain customers, transform offline processes to online, and to optimize experiences and procedure Benefits Whatever your role, rewards ability, performance and attitude with a package that looks after things that matter to you. Our employees have a wide range of benefits including: A generous pension scheme Life assurance 25 holiday days Private medical insurance Performance related bonuses A variety of share schemes Discounts on high street and our own great products Your hard work will be rewarded when you join us. Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.