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Directions Recruitment Specialists
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Borehamwood, Hertfordshire
Product Analyst
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Job Type: Full-time |
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Overview
You will be primarily responsible to identify, prioritise, build and measure enhancements with business stakeholders, as well as owning optimisation for the Purchaser journey. The role sits within the Product team, a new team created to help drive the business forward strategically. The role may also be required to support other Product teams and work with business stakeholders, customers and agencies as well as understand technical detail in order to work closely with development teams. Use data driven approach to define, prioritise and validate the backlog and user stories for your product area, using multiple data sources and customer insight (qualitative and quantitative) Take ownership of process to support the business and Product teams including: Identifying areas of product and process improvement in line with team Supporting the Product Manager in other areas of the Product lifecycle including user research and discovery techniques, development of user flows, building out the Roadmap and feeding into business benefits cases Ability to identify metrics, pull the data and derive insight to solve customer and business problems Working with the wider Product team to ensure that all development is prioritised effectively build trust and value within the business as subject matter experts help embed Product ways of working Work with other departments (Digital Marketing & Acquisition, Buying, CRM, Finance, Customer Service) to identify customer pain points and to develop possible solutions Work closely with the development team to build user stories and solutions Desired Skills and Experience This role will best suit an individual who is well organised, pragmatic, with great attention to detail and a problem-solving mindset. This role is essential to the success of a cross-functional team and therefore requires the ability to build strong relationships and work with multiple teams. The nature of the role means it varies from supporting live issues on current technologies, optimising current products and using customer research and data to help build business cases for new products. a minimum of 2 years’ experience working in an analytical/optimisation/product capacity in a digital role (with data or products) Proven experience in a similar role for an Ecommerce based business / transactional website Exceptional web analytics and data knowledge, with the ability to use data to derive insight Experience working with or as part of development teams Preferre