2nd / 3rd Line IT Support

Recruitment Genius ,
Sheffield, South Yorkshire
Job Type: Full-time
Salary: £25000 - £35000

Overview

Based from prestigious, carbon negative offices near Penistone, South Yorkshire, this company has built long term customer relationships over 12 years and delivers complete managed IT services. Customers work with them because of the quality of their people, their unique, specialised service and because they build long term partnerships. The team love the team atmosphere, comprehensive benefits package and that they prioritise personal development and internal promotion. In this role you you’ll be… - Working in a great, supportive team - Deploying and Supporting the latest cloud, security and productivity technology - Taking responsibility for customer projects and issues - Working throughout the customer lifecycle from pre-sales and planning to implementation and service management - Demonstrating excellent customer service, technical skills and a high level of care and integrity And you’ll have opportunities to … - Specialise into both technical and business disciplines - Take ownership of customer and internal development projects. You’ll bring with you a strong technical background typically covering some or all of o Microsoft Windows Server, o HyperV, o 365, o AV/Security, o Backup o Networking/Routers/Switches. Also great service skills: Communication, Integrity, Enthusiasm and Innovation/Creativity. Experience at 2nd/3rd line or looking for the next career step from 1st line. Salary & Benefits: - Salary is between £25K and £35K depending on experience and a comprehensive benefits plan including… - 27 days holiday bank holidays - Flexible working options - Cycle to work scheme - Free Fruit - Health plan - Birthday Bonus - Christmas Bonus - Performance related Bonus (subject to performance of course) - Employer Contribution Pension (5%) - Individual Development plans - Preference to promote internally - Fully paid for staff parties You’ll be working in a rural location (close to Fox Valley Retail Park and Penistone shops) so own car essential. Within easy commute of Sheffield, Barnsley, Wakefield, Huddersfield and Oldham/Ashton/Stockport nr Manchester. Flexible working options are available re: shift times, time off for dependents and partial home working etc. Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.