Graduate Customer Representative

Job Title: Graduate Customer Representative Location: Derby Salary: Competitive basic salary of £21,000 with uncapped OTE REF: J10085:EM:GJ:GCR:DER:4 Sector: IT software solutions Working for an industry-leading software company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Role: Graduate Customer Representative As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. Benefits/What you get: - Competitive basic salary of £21,000 with uncapped OTE - Full bespoke, continuous training - Pension - A laptop - Regular socials in a welcoming, inclusive environment - Lucrative bonus/incentive schemes - A vibrant office environment, complete with a games room including an Xbox and PS4 - Excellent scope for progression with opportunities through many routes, including Account Management You: - Educated to degree level - Possess exceptional communication skills - Self-motivated, with a strong desire to succeed. Next Steps: If you require this job specification or to apply in an alternate format please visit the pareto website. (Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful.)