French Speaking Sales Advisor

Our client is an internationally operating organisation based in Bicester. They are currently seeking an experienced and passionate Sales Advisor with fluency in both French and English to join their busy sales team. The ideal candidate will have worked within a B2B or B2C sales role previously and have the tenacity to become a Brand Ambassador for the company. Main responsibilities: Responsible for selling products and services by phone, directly to domestic French customers Make outbound calls to customers who have submitted 'call me back' enquiries Selling products to new customers or upgrading existing customers, processing all orders Be a product expert and promote/upsell new products and services whilst encouraging brand loyalty from all customers Escalate issues to management where required Accurately logging and maintaining customer records - especially customer contact preferences Support customers through the entire process and assist with queries Following up customer enquiries - diarising the next stage in prospect development Achieve set KPI's that will contribute to the overall business objectives Key Skills & Experience Required: Must be able to speak fluent French and fluent English A proven experience as contact centre seller or service adviser Experinece in sales within B2B or B2C environment Telecoms or mobile communications experience would be desirable Professional and sales-orientated telephone manner Results focused approach to the customer experience and resolutions Strong communication skills (written and spoken) Positive, flexible attitude and able to follow direction and complete tasks independently and as part of a team Strong attention to detail and an ability to maintain a high standard of work whilst working within a fast-paced, busy contact centre environment Knowledge/interest of the Telecommunications Additional Information: Hours of work will be 37.5 hours per week Occasional weekend working as part of rota Flexibility required to meet the changing needs of the business If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability / notice period. You can also call Inga on for a discreet and confidential discussion about the role.