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Reed
,
West Thurrock, Essex
Sales Coordinator
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Job Type: Full-time |
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Overview
Hire Sales Coordinator On a very fast moving hire desk, we are looking for someone with a Hire background and who can deliver great customer service, manage a large book of clients and maximise hire targets. They will be the point of contact for all hire enquiries and integral to the full customer journey from initial enquiry through to off hire. They will need to Due to the focus on customer relationships, the individual will need to be extremely confident on the phone and have a good understanding of our product in order to fulfil the customer’s needs. They will be working a small office team who all help each other out, you will need to be sociable and be a team player. Duites • Respond to existing customer enquiries and orders for equipment CRM system • Confirm rates for equipment and haulage costs • Maximise added value for every opportunity, promoting the full range of services and units available • Preparing quotations using CRM system maximising customer satisfaction and revenue • Carry our business development including all forms of sale to achieve order/revenue targets • The ability to initiate new sales and expand the existing customer portfolio • Preparation of hire contracts, cross hires, booking haulage for delivery/collection • Provide appropriate statistical information to line manager on an agreed basis • Chasing outstanding monies owned as directed by line manager • Ensuring all quality systems are processed and adhered to e.g. ISO 9001 • Assume responsibility, where necessary in the absence of the Hire & Operations Supervisor for the day to day smooth running of the hire desk • On occasions you will be required to make site visits, to make sure access is viable for vehicles plus visiting new and old clients.