Talent Solutions, Service Delivery Manager

If you enjoy working on a wide-reaching range of projects that will help businesses and communities flourish, you’ll fit right in. Here are some things you can expect from this Service Delivery Manager, Talent Solutions role. · Making quality second nature. This means doing what’s right even when no one’s looking. The work that you will do has a major impact on our clients and our firm. We pride ourselves on the high-level standards we have for the work that we do. · Own your own work. Take a lead in driving new business development growth opportunities for Talent Solutions and the wider People Advisory, BC team. Managing and developing existing client relationships to a high level, identifying opportunities where possible to grow existing apprenticeships portfolio or support with broader people agenda. · Be a part of a team. Join an exciting and innovative team within Business Consulting that is growing and thrives on it’s collaborative and supportive culture. You will be part of a high performing team of SDM’s and BDE’s who are leading on client engagement reporting to the Director of Talent Solutions. · Take responsibility. Become an integral lead for designated sectors and regions, building strong internal networks to bring our offering to existing GT clients as well as new targets. You will have a personal revenue target generated through enrolment of learners on to our programmes, with the support of a Business Development Executive and the wider team · Build your brand. Build your brand internally and externally as a specialist in your field, develop your market expertise and insights through access to firm’s networks and opportunities for collaboration and self-development. The minimum criteria Experience of working in a business development and consultative sales role, ideally within the learning provision sector Skills to set you apart Here are a few more skills we are looking for. Don’t worry if you don’t tick every box. It’s important for us to support you in your role and help you to develop along the way. · Self- starter and comfortable working in a target driven environment. · A collaborative team player Dynamic self-motivated individual with evidence of innovation and initiative. · Sophisticated networking, business development, influencing and selling skills appropriate to the client base. · Knowledge of the apprenticeships market · Experience with engaging HRD’s, CFO’s, CEO’s Do you care about the same things we do? We have six values we work by. When we meet, we’ll want you to show us how they’re important to you, too. Collaboration: We work together, share ideas and always make time to help each other out. Leadership : Everyone has the chance to lead their own projects. Excellence: Quality is central to our purpose. We love what we do, and it shows. We sweat the details. We see things through, no matter how tricky. Agility: The world moves quickly. To keep up, we stay flexible - changing approaches, changing projects, working offline, online, together and alone to get things done. Respect: A given, of course: we value each other and our clients. We listen, we understand, we care. Responsibility : The decisions we make and advice we give affects people’s lives and livelihoods. We take that seriously and always do well by doing what’s right. Share ideas and profits Unlike most firms, we’re also a shared enterprise. So when the firm does well, everyone does well by taking home a share of the profits. Of course, to get those profits, we need to share ideas and share responsibility for our work, too. Bring your whole self Now you’ve seen our values, it shouldn’t be a surprise that we’re creating a respectful, open, diverse place to work. Building an inclusive culture, where we value difference and respect our colleagues, is not just the right thing to do, it helps our people to perform at the best of their ability and realise their potential. "We are committed to making sure that the opportunities within our firm are equally accessible for everyone - regardless of background or gender." Dave Dunckley, CEO There’s more to life than work Families, children, sports, night classes…the things you do and the people you’re with outside work matter. They can inspire, motivate and energise you. Inside the office and out. So if you’d like to work flexibly, let us know. We’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.