Global Account Manager / Business Development Manager

Global Account Manager / Business Development Manager / Field Sales Executive Global Account Manager / Business Development Manager / Field Sales Executive. A Newport electronics manufacturer are looking for a Global Account Manager / Business Development Manager / Field Sales Executive to be the primary interface with their customers and is responsible for managing all aspects of the assigned customer accounts relating to pricing and customer service. The Global Account Manager / Business Development Manager / Field Sales Executive is also responsible for identifying prospective opportunities within current customers. Key Responsibilities Be the primary focal point for the customer in terms of strategic issues, customer relationships, problem and conflict resolution and escalation. Support the effort to attract new opportunities as assigned. Regularly report to the executive management team on customer and account status, opportunities, problems, issues and outlook. Demonstrate clear leadership of entire team in maximizing the opportunity of the account and customer in both the short and long term. Take charge of and lead the team in addressing problems, opportunities and other "hot spots" in a quick, decisive and effective manner. Consistently communicate schedule, milestones and progress to appropriate levels and to the customer, in conjunction with the account Programme Manager, as may be assigned to specific programs Overall financial responsibility for profitability of each product sold Limit liability by managing and negotiating contractual limitations. Conduct regular meetings including, but not limited to Monthly meetings, Quarterly Business Reviews and Strategic Business Reviews Coordinate and facilitates the management of internal teams assigned specifically to customer account. Identify and nurture further business expansion opportunities within the customer, including the coordination of Business Development Managers, as may be assigned to specific customer accounts Routinely travel to customer's global sites as needed to accomplish duties and responsibilities. Routinely travel to global manufacturing sites to coordinate and collaborate with site level resources. Prepare annual business plans for each account that is managed, including Budgets, Forecast and Risk Mitigation plans as may be required Directing focused customer growth based on the requirements of the Divisional Leadership Team Establish standard methodologies for project and program management, in conjunction with existing IMS Procedures Focal point for ensuring customer complaints are resolved in a timely and effective manner. Maintain an in-depth knowledge of the EMS industry to support growth and diversification and to ensure that we are benchmark in meeting customer expectations. Responsible for resolving open customer supplier financial issues including past due payments, material and labour variances, and obsolete and excess material. Requirements Education/Experience/Credentials: Bachelor's degree or equivalent work experience in related field, with a thorough knowledge of customer applications. Five plus years direct selling experience in electronic manufacturing or an equivalent field. Language Ability: Excellent communication both written and verbal.Ability to read and analyse periodicals, business reports, correspondence and procedure manuals. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, Team Members and the general public. Ability to effectively present information and respond to questions. The Individual must possess strong skills in grammar and proofreading. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Reasoning Ability: Ability to collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain a professional and positive image in any situation using good judgment. Computer Skills: Ability to use office software, including Word processing, Spreadsheets, Databases, Slide Presentations, Internet browsers, E-mail, and business systems software. The Global Account Manager / Business Development Manager / Field Sales Executive is £55-£65k pa bonus Proactive People is an employment agency and employment business