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Porcelanosa
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Renfrew, Renfrewshire
Trade Counter Sales Consultant
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Job Type: Full-time |
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Overview
About us Porcelanosa is a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, as a company we aspire to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients.Porcelanosa was founded over 40 years ago since then we have had incredible growth and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers. We are a high regarded and respected supplier that specialise in quality floor coverings, sanitary ware and kitchens selling into the construction and retail markets across Europe and the World since 1973. Key Skills and Responsibilities Greeting customers as they enter the shop Raising credits and refunding customers where applicable Ensuring doors are opened/locked at appropriate times Transferring and adjusting stock from SAP to shop Print off all Bullet &TNT manifests ensuring you get required signature Scan all POD for carriers, deliveries and collections & keep SS updated Processing orders received via phone, fax and email Ensuring correct tariffs are attached to orders Ensuring pricing correct for goods ordered Organising Butech stock with purchases. Identifying stock availability to complete orders Arranging deposits/payment for orders Raising pricing queries with Estimating Department Liaising with Customer Services and SOP Assisting BDM’s with customer quotations, order, queries etc Assisting Customers with Stock queries in store or over the phone Liaise with Warehouse for deliveries / collections Thoroughly check work before sending orders to picking system Reconcile end of day banking and report any discrepancies to line manager Keeping shop clean and tidy at all time and ensure its replenished as and when required Ensuring all window displays are up to date with ex display items Inventory to be completed Monday & Friday to ensure no missing stock Inventory to be submitted to General Managers on the 28th of each month Personal Attributes; A good level of verbal, written and numerical literacy Smart professional appearance Clear and positive communicator Customer Service focuses To apply for this post, you will need to complete the online application process by going onto https://career2.successfactors.eu/career?companyporcelanos A CV should be uploaded as part of your application, setting out your career history. Please ensure you have provided reasons for any gaps within the last two years. (senior roles only) You should also upload a covering letter, setting out how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria in the person specification. Failure to submit a covering letter will mean the shortlisting panel only have limited information on which to assess your application against the criteria set out within the person specification. Should you encounter any issues with your online application please get in touch with our resourcing team by using the email address at the bottom of this advert. If you do not receive acknowledgement of your application within 48 hours via the automated system, please contact us. Feedback will only be provided if you attend an interview or assessment.