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Switch Consulting Recruitment Limited
,
London, Greater London
Store Manager - Covent Garden
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
The Client: Our client is a global premium fashion & accessories retailer. The Role: Direct the store team to consistently deliver an exceptional, memorable customer experience. Empower, motivate and lead the development of the store team. Achieve all KPI’s and targets set. Effectively communicate and implement the retail store strategy and initiatives that support the business vision. Directly responsible for sales and profit performance, ensuring that all sales, margin and KPI goals are met. Responsible for the recruitment, selection, supervision, and development of store staff. Performance manage the team and set clear objectives to achieve all KPT targets. Coach and mentor direct reports to achieve optimal results including succession planning for future positions. Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures. Establish and monitor all store standards and work with the Operations Manager and Individual Department Managers to ensure successful implementation. Develop strong relationships with all stakeholders in the business with buying & merchandising, VM, Marketing, Operations and HR Maintains a leadership role in community and charity events. The Person Must have experience of successfully leading teams in the luxury or premium retail sectors. A motivator, commercial and sales-driven to achieve all KPI targets. Have outstanding attention to detail with store standards, presentation and visual merchandising. In-depth knowledge of the luxury sector including competitor activity. Possess strong communication and interpersonal skills. A desire to build relationships and promote teamwork. Set an example of exceptional service and CRM. High level of analytical and reporting skills. To be action-orientated and solution-driven to achieve results. Competent in IT systems, including Excel, Microsoft Word. Someone who leads from the front who loves to drive service and sales from the sales floor. Must be able to prove management commercial success. Must excel in training, developing, and motivating others to succeed. A dynamic, confident, positive influencer, with a can-do attitude.