Account Manager

Do you have a passion for theatres, performing arts and live events? Do you want to work for leading specialists in theatre design, theatre refurbishment, audio visual installations, sound and lighting installations for professional theatres, schools, and the entertainment industry. Our client is looking for a Venue Services Account Manager to work within their servicing and inspection department. You are expected to generate your own leads from research. You must have excellent customer service skills combined with objection handling and negotiation. Key responsibilities: Achieve and exceed revenue targets and margins in line with the agreed business plan. Manage and maintain a portfolio of accounts Respond to customer incoming calls and emails Perform effective telephone based cold & warm calling to generate new business opportunities Maintain accurate CRM data relevant to your activities and targets. Creation of quotation and sales documents Identify testing and inspection potential from our existing customer base and proactively sell this offering Be aware of competitor quotes and the impact they may have on our business Constructively communicate commercial/market information to department heads. Carry out all required administrative work in a timely fashion to ensure documentation is uniformly presented. Proactively assesses, clarify and validate customer needs on an on-going basis. Be highly proactive in chasing and closing outstanding quotations and instigating new business Any other reasonable duties as directed by your manager Full training will be provided. Salary: £18,000 - £25,000 dependent on experience Working hours: Monday to Friday 8.30 am - 5.30 pm