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KVH Industries Inc.
,
Liverpool, Merseyside
Account Manager/ Inside Sales- Desk Based Role
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Job Type: Full-time |
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Overview
KVH Industries is looking for a talented sales representative to assist our global sales team cross sell our products and services to existing customers and new prospects. We are headquartered in the US, but have sales offices in the U.K., Denmark, Norway, Philippines, Singapore, Hong Kong & Japan. You will be based at our office in Liverpool and work alongside a small, friendly Inside Sales Team. ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned) Create & manage customer retention campaigns for the existing mini-VSAT broadband customer base Sell the benefits of KVH’s HTS network to existing customers and deliver specific migration targets Develop processes and procedures to ensure accurate reporting on campaign outputs Liaise with all KVH Sales Managers to ensure leads are followed up on a local level Fulfill commitments of the Airtime Sales and Value Added Services Manager in their absence PERSONAL ATTRIBUTES, EXPERIENCE AND QUALIFICATIONS: 1-2 years of experience in a customer facing role, preferably over the phone Ability to adapt and develop scripts and processes Learn, understand, retain and demonstrate product/process knowledge Clear spoken and written English with a pleasant voice and manner Preferable use of Salesforce as a CRM tool Candidates must possess at least a Bachelor’s/ College Degree in any field Ability to prioritize and be organized and detail oriented Able to work flexible hours to meet demand of a global customer base WHAT WE OFFER Competitive salary along with a generous commission scheme Annual leave entitlement rising with service Company funded Health Cash Plan Life Assurance Pension Scheme (Salary Sacrifice) Be part of an innovative, global Company Please click apply to be directed to our Careers page where you will be able to submit your CV and cover Letter.