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Landmark Information Group
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Newcastle-under-Lyme, Staffordshire
Internal Sales Executive
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Job Type: Full-time |
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Overview
What it's like to work at OneSearch Direct: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more efficient ways to work. We also love a good work social and team building events. As well as this we offer: 25 days’ holiday, with optional 5 days unpaid leave per year Free parking Free biscuits, tea and coffee. Cycle to Work scheme and Gym Flex scheme Internal coaching/mentoring system throughout your time here Focus on training and career progression Competitive salary Happy to talk about flexible working The Opportunity The Internal Sales Executive will be responsible for cold calling potential customers making high volume of telephone calls using various sales techniques in order to secure appointments for our Sales Team. Having good product knowledge and keeping up-to-date on all company products and processes. You will build and manage telephone relationships with new and existing clients in order to achieve sales appointments in line with business objectives. The role will involve: Maintaining a consistent level of telephone calls each day to Solicitors, Estate Agents and Mortgage brokers. Initiating and maintaining regular contact with your allocated database by telephone, ensuring excellent standards of customer care and service at all times. Building and developing your database to its maximum potential through first class service, continuous fact-finding, and the identification of cross-selling opportunities. Promoting the benefits of the on-line ordering system and to offer training to clients on its use. Answering all telephone sales enquiries, send marketing material, and convert these enquiries into appointments where possible. Ensuring that your database information is maintained accurately and updated following each contact. Taking complete ownership for your designated accounts, resolving any issues that may arise or escalate issue to account manager. Liaising with the field-based account managers, passing across leads and accounts that warrant face to face contact. Following up any direct mailings sent to the database meeting each mailing objective Acquiring full product knowledge of each new product as it is developed. Promoting new products to your accounts and database. Maintaining a professional and courteous attitude with all customers, both external and internal. About You This role would suit an autonomous, confident, target driven individual with excellent communication skills. Other required skills: Previous experience of B2B selling to professional companies, legal or property markets would be a distinct advantage. Previous experience of cold calling and working to targets. Excellent working knowledge of the MS Office suite Excellent organisational and time management skills. Strong problem solving and decision-making abilities About Us OneSearch Direct are the largest local search data company in the UK. We've been collecting and storing Big Data since 1992. We provide a comprehensive range of residential and commercial searches, compliance and risk tools, including AML and document checks, and a full suite of indemnities. So far, we have processed over 3.5 million searches, and we are still growing. Landmark Information Group acquired OneSearch Direct in December 2019.