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Customer Experience Executive
Alzheimer's Society - London, Greater London - 4 days ago

Overview

About you You are passionate about delivering exceptional customer experience and have a strong customer service background with clear insight into some of the challenges around customer journey and process design. You are able to put yourself in the shoes of our supporters while being able to translate principles, frameworks and feedback into clear processes and plans. This is a unique opportunity to directly influence the experiences of supporters to deliver fundraising success. Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society. Additional Information Job description Values & behaviours Job application guidance If you're experiencing problems applying for this role please contact recruitmentalzheimers.org.uk. Alzheimer's Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. Please note: Some of our roles may require a criminal records check. You can find our policy here

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