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Customer Service Representative
Manchester, Greater Manchester - 6 days ago

Job Detail

Contract Type Permanent
Salary £19000 - £23000/annum Excellent benefits

Overview

Customer Service Rep Manchester £19k to £23k Normal office hours Your new role. This business is all about the finance sector. You’ll help clients with their investments. Sounds complicated? Don’t worry – you don’t need to have an investment background to work here, just a good customer service background. There’s full training before you’ll pick up a phone and ongoing training whilst you learn and develop in your new role. So it’s not complicated. All the calls are inbound, and you’ll get your own personal email. It’s the kind of place where it’s more important to settle queries properly than just be *bam* call *bam* call. Part of your role will be explaining investment products, in a consultative way. There are KPIs, but they’re more to help you than to worry you. Plus, they’re used to calculate bonus incentives. Now. Time isn’t money here because, unlike a lot of contact centres, you won’t be working daft hours. It’s set, Monday-Friday, so you’ll never worry, “ooh am I free that Saturday? Can I go out that evening?” The company itself is relatively new. Yet successful (2nd biggest of its type in the UK), and it’s growing. And you can develop as it develops. Be a part of the processes and culture being formed. Shape things, show some ambition and work your way up! Still, that’s not to say there’s no culture now. Because it’s in the heart of Manchester, there’s all sorts of social events and drinks out. Their fancy, new, purpose-built offices are certainly a comfort and creates an inspiring working environment, this is no dried-up old call centre. And everyone gets on. No backbiting or politics. Just a healthy innovative atmosphere. It’s exciting times for everyone. Look. If you’ve got Customer Service experience, in a contact centre, retail, or hospitailty role and you’re fed up with not having your evenings and weekends to yourself… Or if you feel like you’re stuck, your career and your company stagnating. Then ask me about this. Call (phone number removed). Ask for Jacqueline– I’ll answer anything honestly. Or email (url removed) with a copy of your CV – don’t worry if it’s not up to date. Get your time back. If you apply for one of our positions you will automatically register with Jobspot Recruitment Limited. Any personal information you provide to us via websites of our 3rd party suppliers is governed by our Privacy Policy, which is available at your request

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